Digital Millennium Copyright Act Notice & Takedown Policy
Last Updated: March 19, 2025
Lumina Educational Services, LLC ("Lumina Learn," "we," "us") respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond promptly to claims of copyright infringement committed using our service.
If you believe that content on our platform infringes your copyright, please send a written notice to our DMCA Designated Agent containing the following information:
A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material (such as the URL);
Your contact information, including your address, telephone number, and email address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
DMCA notices should be sent to:
By Email (Preferred):
dmca@lumina-learn.comBy Mail:
DMCA Designated Agent
Lumina Educational Services, LLC
[Address on file with U.S. Copyright Office]
If you believe that your content was wrongly removed due to a mistake or misidentification, you may submit a counter-notification containing:
Your physical or electronic signature;
Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access was disabled;
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
Your name, address, and telephone number;
A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located;
A statement that you will accept service of process from the person who provided the original notification or an agent of such person.
Counter-notifications should be sent to: dmca@lumina-learn.com
In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. We may also limit access to the Service and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
| Action | Timeline |
|---|---|
| Acknowledge receipt of DMCA notice | Within 24 hours |
| Remove allegedly infringing content | Within 24-72 hours |
| Notify affected user | Within 24 hours of removal |
| Process counter-notification | 10-14 business days |
We reserve the right to modify this DMCA Policy at any time. Changes will be posted on this page with an updated revision date.
For questions about this policy:
Email: legal@lumina-learn.com
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